Japanese Technical Support Analyst (P75,000)

Position: Japanese Technical Support Analyst

Location: Ortigas, Pasig City

Industry: Shared Services (Healthcare Statistics)

Salary: Highly Negotiable (depending on skills and current salary)

Schedule: Dayshift

Company Profile:

This is a shared service of an American company specializing in providing marketing statistics related to healthcare information and technologies

Benefits:

• Rice Allowance
• Clothing Allowance
• Leave Encashment
• Medicine Reimbursement
• Health Card with 3 (maximum) dependents
• Life Insurance
• 13th Month Pay

Requirements:

• Native Japanese or Non Native Japanese
• Filipino who can speak Japanese (Level 1, 2 and 3)
• With Good English communication skills
• At least Sr. High School graduate or 2 years in college
• Open for undergraduates
• Customer Service/ Technical Support experience is a plus
• Knowledge in using Microsoft Office applications

Responsibilities:

• Responsible in providing Customer/Technical support services to customers.
• Responsible in taking all necessary steps to ensure customer satisfaction at the end of the service.
• Responsible in accommodating issues reported by customers and resolve or escalate to the appropriate department.
• Responsible in creating and submitting detailed records.
• Maintains call information in records using software.

RECRUITMENT PROCESS:

• Initial Interview

• Assessment

• Interview with Filipino Manager

• Client's Interview with Japanese

• Job Offer

J-K Network Services

https://jkmanpower.jp-network-e.com/

FREE BILINGUAL CAREER CONSULTATION

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Thank you so much! Apply Now!

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