Java production Support Engineer, Application support Engineer
Posted Updated
Summary
Production/application support engineer at DMart (retail) keeping Java/Go microservices running: troubleshooting production incidents with SQL, Linux commands, and log/monitoring tools like Grafana, Kibana, Splunk and ELK, while handling incident/problem/change/release management via Jira or ServiceNow. Onsite in Coimbatore or Bengaluru; 3-6 years experience.
Required Skills
- 25 years of experience in Application/Production Support.
- Strong knowledge of SQL and database troubleshooting.
- Good understanding of Linux/Unix commands.
- Working knowledge of Java or Golang for application debugging and production issue analysis.
- Understanding of REST APIs, Microservices, and distributed systems.
- Experience with application log analysis and monitoring tools (Grafana, Kibana, Splunk, ELK, AppDynamics, Dynatrace, etc.).
- Experience with Jira, ServiceNow, or similar ticketing platforms.
- Good understanding of Incident, Problem, Change, and Release Management.
- Strong analytical, troubleshooting, and communication skills.
Good to Have
- Exposure to Redis, Kafka, or messaging systems.
- Knowledge of Google Cloud Platform (GCP) or AWS.
- Experience with Docker and Kubernetes.
- Understanding of CI/CD pipelines.
- Experience in Retail, Supply Chain, Warehouse, or Enterprise Applications.