Java Production Support Engineer

We are looking for a skilled Java Production Support Engineer with strong functional knowledge and hands-on experience in Java, web technologies, databases, Azure, Power BI, and production application support.

Key Responsibilities:

- Monitor production applications and identify potential issues.

- Perform initial troubleshooting, issue analysis, and incident triage.

- Handle incidents and service requests within defined timelines.

- Analyze application logs and perform debugging.

- Execute SQL queries and perform data validation.

- Test and validate REST APIs.

- Monitor cloud-based applications using Azure monitoring tools.

- Support Power BI reports, datasets, gateways, and workspaces.

- Coordinate with development, infrastructure, and business teams for issue resolution.

- Participate in on-call production support activities.

- Communicate effectively with stakeholders regarding incidents and resolutions.

Required Technical Skills :

- Java 8

- JSP, JSTL, Servlets, HTML, CSS, JavaScript, jQuery

- Spring MVC

- Apache Tomcat

- PostgreSQL / Microsoft SQL Server

- Azure Cloud

- Microsoft Fabric

- REST APIs

- Power BI Report Validation, Dataset Refresh, Gateway, Workspace Management

- Azure Monitor, Log Analytics, Application Insights

- Basic Windows/Linux Server Administration

Candidate Profile :

- Strong functional understanding of the above technologies.

- Hands-on experience in production/application support.

- Good troubleshooting and analytical skills.

- Experience in incident management and service request handling.

- Good communication and stakeholder coordination skills.

- Willingness to work in an on-call production support environment.