Javelina Support & Application Modernization Analyst

About Delta Health Systems

Delta Health Systems is a healthcare third party administrator serving self-funded health plans, including single employer plans, multiemployer plans, Taft-Hartley trusts, joint powers authorities, and board-administered benefit programs. Our mission is simple: We make health plans work. We are looking for a data and technology leader who can help us modernize our data platform, strengthen enterprise reporting, and build scalable integration capabilities across affiliated business entities.

Position Summary

The Application Modernization & Javelina Support Analyst supports the modernization, maintenance, and ongoing improvement of critical healthcare administration systems and operational processes. This role serves as a bridge between business operations and technology, providing hands-on support for the Mphasis Javelina (JV) platform, legacy applications, reporting processes, data integrations, and system documentation.

The successful candidate will work closely with IT, operations, finance, vendors, and business stakeholders to troubleshoot production issues, improve existing workflows, automate manual processes, and ensure business-critical systems and reporting functions are reliable, documented, and sustainable.

Key Responsibilities

• Provide ongoing technical and operational support for the Mphasis Javelina (JV) platform, including ID cards, Explanation of Benefits (EOBs), accumulator data loads, historical claims data loads, and related business processes.
• Troubleshoot system, data, file, and production issues; coordinate resolution with internal teams and external vendors as appropriate.
• Support modernization of legacy AS400 and finance-related applications, including application conversion, enhancement, testing, validation, and deployment using C#/.NET technologies.
• Support recurring healthcare reporting and file processes, including CMS Mandatory Reporting, Limited Liability Reporting, Anthem Dual Coverage files, and other operational reporting requirements.
• Identify opportunities to automate manual reporting, data processing, validation, and other recurring operational activities.
• Support daily accumulator loads and historical accumulator and claims data conversions associated with new group implementations, including validation and reconciliation of loaded data.
• Maintain a centralized repository of reporting and operational SQL queries, including documentation of purpose, usage, business ownership, execution frequency, dependencies, and scheduling requirements.
• Support consistent standards for SQL storage, version control, documentation, and governance.
• Develop and maintain technical and operational documentation, including process flows, file layouts, business rules, system dependencies, validation procedures, troubleshooting steps, error handling, and escalation procedures.
• Create and maintain operational runbooks and knowledge resources to support business continuity and reduce reliance on undocumented institutional knowledge.
• Partner with business users, operations, IT, and vendors to understand system requirements, resolve issues, and implement practical process and system improvements.

What Success Looks Like

• Javelina operational processes are reliable, supported, and effectively documented.
• Production issues are identified, investigated, and resolved with appropriate validation and follow-through.
• Manual reporting and operational processes are increasingly automated and standardized.
• Legacy applications and workflows are progressively modernized without disrupting critical business operations.
• SQL queries, reporting logic, and technical documentation are organized in a centralized and maintainable repository.
• New group accumulator and historical claims data loads are completed accurately and supported by defined validation and reconciliation procedures.
• Critical workflows have current documentation, troubleshooting guides, and clearly defined escalation procedures.