JCB Field Technician
Summary
Field technician responsible for repairing and maintaining heavy equipment like excavators and loaders, performing diagnostics, preventive maintenance, and rebuilds while ensuring high customer service standards.
As field service technician for Southwest JCB you will be an integral member of our service department. The ideal candidate will possess mechanical and electrical knowledge and be responsible for repairing and maintaining JCB equipment and various other types of Heavy Equipment while exemplifying the highest customer service standards.
Responsibilities
- Build and maintain customer, vendor and peer relationships
- Troubleshoot and repair equipment and machinery such as, but not limited to: excavators, skid steer loaders, compact track loaders, telehandlers, and wheel loaders
- Perform quality maintenance, diagnosis, disassemble, inspect, perform rebuilds and reassemble all components or equipment (i.e., engines, power trains, hydraulics, fuel systems, electrical codes, etc.). This may include failure analysis as required.
- Perform preventive maintenance and equipment inspections.
- Troubleshoot and repair attachments such as, hammers, buckets, augers, planers, etc.
- Read and interpret parts diagrams and technical drawings, including both hydraulic and electrical schematics
- Ability to read and understand materials commonly used in the product service and maintenance function (service and parts manuals, technical bulletins, and other related articles).
- Complete all paperwork in an accurate and timely manner, such as, work orders, parts requisition paperwork, timecards, etc.
- Perform work in a timely manner in accordance with published repair time schedules.