Jersey Shore Site Director

Purpose: To oversee and manage the complete daily operations of the facility while providing leadership, accountability, and Christ-centered oversight to Market Street clients, guests and employees, ensuring a safe, structured, and supportive environment that promotes recovery and life transformation.

Description: The Site Director plays a vital role in the daily ministry and operations of Market Street Mission by overseeing and supporting all residential programs and thrift store operations and engaging directly with guests participating in the Mission's programs and services. Through servant leadership, relationship-building, and operational oversight, this position helps foster a Christ-centered atmosphere that encourages growth, recovery, and personal responsibility. The Site Director serves as both leader and mentor while ensuring the facility remains safe, organized, and aligned with the Mission's purpose.

RESPONSIBILITIES:
Residential Programs

• Manage directly and set goals and objectives for the Program Manager.
• Foster a Christ-centered environment that encourages spiritual growth, accountability, and life transformation.
• Provide leadership and support to Mission guests by promoting a safe, structured, and compassionate environment that balances care, accountability, and personal responsibility.
• Collaborate with kitchen staff to ensure meal service operates smoothly and communicate operational needs or concerns to the Kitchen Manager as needed.

Thrift Store

• Manage directly and set goals and objectives for the Thrift Store Retail and Operations Manager.
• Employ strong leadership, organizational skills, and faith-driven service to ensure the Thrift Store creates an excellent shopping experience for the community and a Christ-centered workplace for employees and clients.
• Coach and lead the Thrift Store Retail and Operations manager in achieving the assigned goals and responsibilities.
• Be accountable for all daily Thrift Store operations, including overseeing the Thrift Store voucher program, achieving sales goals, maintaining a variety of on-hand inventory, ensuring the accurate completion of daily financial reporting, and promoting a high level of customer service, financial integrity, and employee performance.
• Ensure the Thrift Store serves not only as a place of commerce—but as a place of hope, restoration, and community impact in Jesus’ name.

Facility/Operations

• Conduct routine walkthroughs of the property to proactively identify maintenance and safety issues, reporting operational concerns to the Director of Facilities or Facilities Manager as appropriate.
• Oversee front desk operations, guest services, facility access, and daily residential activity to ensure safe and effective facility operations.
• Oversee scheduling and appropriate use of Mission vehicles and other operational resources.
• Maintain records related to guest participation, service utilization, and individuals restricted from Mission property.
• Provide leadership and support to Assistant House Managers, Resident Supervisors, and interns while promoting teamwork, accountability, and professional growth.
• Perform other duties as assigned in support of the Mission's purpose and operations.

Outreach and Community Relations

• Build and maintain positive relationships with donors, community partners, churches, referral agencies, and visitors in support of the Mission's outreach and ministry efforts. Represent the Mission locally with these entities when required and coordinate all such activities with the Development Director.