Jewelry Sales Specialist, Concord Mills
At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we’ve built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you’ll find more than a job, you’ll find a career with purpose, growth, and lasting impact.
We’re looking for a passionate, customer-focused Jewelry Sales Professional to join our team and deliver an exceptional luxury retail experience. In this role, you’ll build lasting client relationships, drive sales, and proudly represent REEDS’ long-standing commitment to quality, service, and integrity. You’ll bring our values to life on the sales floor, offering personalized guidance, showcasing premier brands, and helping customers celebrate life’s most meaningful moments.
With nearly 80 years of heritage and a forward-thinking approach to innovation, REEDS offers a dynamic environment where you can build a rewarding career in luxury sales. Enjoy unlimited earning potential, comprehensive benefits for full-time employees, and the opportunity to grow a competitive, thriving career.
What You’ll Do
Client Experience
- Provide exceptional service at every step of the customer journey
- Create personalized shopping experiences and build lasting client relationships
- Educate clients on product offerings and brand story
- Maintain a polished, welcoming, and engaging presence on the sales floor
Sales Performance
- Achieve and exceed personal and team sales goals
- Stay informed on product knowledge, promotions, and visual standards
- Drive repeat business through clienteling and follow-up strategies
- Support store events and promotional activities
Store Operations
- Assist with merchandising and maintaining visual standards
- Operate POS systems accurately and efficiently
- Uphold operational standards for the store and lead with pride
- Follow store policies and security procedures
Our Values
We live and lead through REEDS’ guiding principles:
- Integrity – Do what’s right, always.
- Performance Excellence – Drive results, embrace growth.
- Stewardship – Build trust with every action.
- Professionalism – Lead with confidence and consistency.
- Entrepreneurial Spirit – Think big, act boldly.
- Team Orientation – Collaborate and uplift others.
- Passion – Love what you do and have fun doing it.
Requirements
Required Qualifications
- Enthusiasm for the brand and a sales focused mindset
- Excellent communication and interpersonal skills
- Comfort working in a fast-paced and team-driven environment
- Availability to work a flexible schedule including weekends, holidays, and evenings
- High School Diploma or Equivalent
- Legal authorization to work in the U.S.
- Ability to stand for long periods of time and lift up to 30 lbs.
Preferred Qualifications
- Jewelry product knowledge or GIA coursework
- Retail or hospitality experience, preferably in jewelry or luxury sales
Benefits
REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more!
REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.
As published by workable
First name, Last name, Email, Phone, Address, Photo, Education, Experience, Summary, Resume, Cover letter
- Previous Address (if less than 5 years at current address) written answer
- Have you ever been employeed by REEDS, Melart, Mills or Dreifus Jewelers? yes / no
- If yes, where and when? (If no, type "n/a") written answer
- What date can you start working? written answer
- What mall location or city do you prefer? written answer
- Are you willing to relocate? yes / no
- If you are under 18, can you furnish a work permit? yes / no
- What type of employment are you seeking? choose any
- Describe any specialized training, skills and experience that you believe would be helpful working at REEDS Jewelers. (include computer, software, jewelry repair and appraisal) written answer
- Please provide 2 professional references (no friends or relatives), with name, address, phone number, occupation and relationship. written answer
- Are you legally eligible for employment in the U.S.? (Proof of eligibility will be required.) yes / no
- Have you ever been discharged from any employment? yes / no
- If yes, please explain. (If no, type "n/a") written answer
- We are an Equal Opportunity Employer, committed to reflect the diversity of the communities where we conduct business. Qualified persons are considered for positions without regard to race, color, religion, sex, marital or veteran status, or the presence of a non-job related medical condition or disability. At any time during my employment or after a conditional offer of employment and where permitted by applicable federal and/or state law, I agree to submit to a medical examination to determine my abilities to perform essential functions of the job and tests for use of illegal drugs or drugs used illegally. I authorize the examining physician to disclose to the company or its representative the results of such examinations. I understand and agree that my refusal to cooperate and submit to such tests for drugs will constitute grounds for immediate termination of my employment or revocation of any job offer. REEDS Jewelers intends to treat applicants and employees in a fair and consistent manner and desires to develop a very regarding and productive relationship with each employee. However, the Company recognizes that employment between employee and employer is a mutual at-will relationship either party is free to terminate, with or without cause. I understand that if I am employed, such employment is for no definite period of time and can be terminated by REEDS at any time and for any reason. REEDS Jewelers also reserves the right to change wages, benefits and conditions at any time or as allowed by applicable federal and/or state law if more restrictive. I understand that this is an application for employment and that no employment offer or contract is being made at this time. I certify that all of the foregoing statements on this application for employment and made in conjunction with this application are true and correct to the best of my knowledge and belief. I understand that misrepresentation or omission of facts called for in this application is cause for the rejection of my application, revocation of any conditional job offer, or termination of my employment as applicable. I understand that any offer of employment is contingent upon satisfactory completion of drug screening and background checks. I have read and understand the above. yes / no