Jewelry Television - E-Commerce Marketplace Specialist

Jewelry Television - E-Commerce Marketplace Specialist

Position Summary:

We're looking for an ambitious, highly-motivated E-commerce Marketplace Specialist to help build and scale JTV's marketplace business across Amazon, Walmart, TikTok Shop and other emerging channels. This is an opportunity to step into the operational foundation of a role that has driven significant growth for JTV — and to make it your own. Reporting to the Manager of Marketplace Accounts, you'll own the execution work that keeps our marketplace business running, then assist in developing new, high-potential revenue streams. If you're someone who sees a process and immediately thinks about how to improve or scale it, who takes ownership without waiting to be told, and who's excited by the idea of building something rather than just maintaining it, this role is designed for you.

Listing & Content Production

• Write and format titles, bullet points, and product descriptions for new SKUs, following established keyword and content strategy
• Build infographics using our established house style guide
• Perform routine listing maintenance, including error fixes, character-count compliance, and attribute updates

Reporting & Data Pulls

• Compile weekly executive reporting decks, pulling and organizing the underlying numbers
• Run ASIN-level data pulls for management review and analysis
• Build year-over-year comparison workbooks (e.g., holiday and promotional period actuals)

Operations

• Enter and track purchase order data
• Coordinate bi-weekly FBA shipment logistics
• Manage tier-1 support cases, such as routine error codes and listing suppressions, escalating complex issues as needed
• Administer sample requests, including tracking and logging (final inventory allocation approval remains with management)

Platform Administration

• Monitor competitor pricing and flag notable changes for management review
• Monitor reviews and feedback across platforms
• Load approved promotions into each platform's promotional calendar

Required

• An entrepreneurial mindset — you take ownership of problems and are motivated by building and growing something rather than just maintaining it
• Genuine curiosity about e-commerce and a desire to understand not just how things work, but why
• Strong attention to detail and the discipline to execute high-volume, repetitive tasks accurately while you build toward bigger responsibilities
• Ability to prioritize and execute across multiple marketplace platforms
• Proficiency with spreadsheets (Excel) and general computer literacy
• Comfort with using AI to accomplish tasks (Claude and Google AI Studio)
• Clear written communication skills
• Comfort with ambiguity and a bias toward figuring things out independently

Preferred (Not Required)

• Prior experience with Amazon Seller Central, Walmart Marketplace, or similar e-commerce platforms
• Familiarity with product listing optimization, SEO, or content writing
• Experience with basic advertising or performance metrics (e.g., ACoS, TACoS)
• Background in retail, e-commerce, or purchase order/inventory administration
• A track record of spotting an inefficiency or opportunity and taking initiative to fix or pursue it, even outside your formal job description

JTV Perks:

Outstanding employee benefit program with medical, dental and vision coverage available.

401(k) Matching

Generous personal/vacation accrual policy.

Exceptional employee discount on JTV product.

24-hour private Fitness Center for all JTV employees and their immediate family.

Our employee park features a Walking Trail, Frisbee Golf, Volleyball and MORE!

Overview:

Jewelry Television® (JTV) is one of the leading retailers of jewelry and gemstones in the United States. Privately-held with a proven 33-year history, JTV leverages an omni-digital strategy designed to elevate the customer experience through holistic, digitally-driven touch points, including broadcasting live programming 24-hours a day, seven days a week to 86 million U.S. households, an industry leading mobile optimized e-commerce platform, and a robust social media presence. As part of its commitment to the development and distribution of educational content and consumer satisfaction the company employs numerous Graduate Gemologists and Accredited Jewelry Professionals. The company’s website, JTV.com, is one of the largest jewelry e-commerce websites in the country according to Internet Retailer’s Top 500 list for 2015.

Jewelry Television® (JTV) is an Equal Opportunity Employer (EOE) that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Jewelry Television® (JTV) is an E-Verify employer and participates in the E-Verify program. Jewelry Television® (JTV) participates in the Tennessee Drug-Free Workplace Program.