【集團】集團營運稽核

【關於這份工作】
本職位隸屬營運長管理室，主要協助營運長推動集團內部控制優化、營運流程改善、管理制度建置與跨部門專案追蹤。此角色期待具內控、內稽、風險管理或流程改善經驗者，能運用過去在查核、風險辨識、流程盤點與改善追蹤上的專業，協助公司提升營運管理品質與制度化運作。

本職務將參與集團營運管理優化專案，協助盤點現行作業流程、辨識控制缺口、推動改善措施，並支援營運數據彙整、管理報表製作及專案執行追蹤，作為營運長進行決策與管理改善的重要支持角色。

【工作內容】
內部控制與流程優化

• 推動內控制度與營運流程優化，盤點流程、控制點與權責分工，辨識營運風險與改善機會
• 設計或優化控制機制、SOP、表單及管理文件，並追蹤改善措施落實情形

營運管理與績效追蹤

• 彙整營運數據、預算執行情形與關鍵績效指標，製作管理報表。
• 分析營運績效差異，整理原因並提出初步改善建議。
• 追蹤重大專案及跨部門整合事項之執行進度與成果。

營運長管理室幕僚支援

• 協助營運長進行經營數據彙整、議題分析及高階簡報製作。
• 支援經營會議、董事會或專案會議資料準備，並協助追蹤會議決議事項。

【你將獲得的發展機會】
此職務適合希望從稽核、內控或風險管理角色，進一步轉向營運管理、流程優化與經營分析發展的人才。你將有機會參與集團層級重點專案，近距離接觸營運決策議題，並與財務、人資、採購、資訊...等營運等單位合作，將風險辨識與查核經驗轉化為具體改善方案。
此職務直接向集團營運長及執行長報告，你將累積跨事業體、跨產品線、跨部門協調、專案追蹤、管理報表製作與高階簡報整理能力，逐步培養從「發現問題」到「推動改善」的經營管理思維，並累積與C level合作的機會。

【About This Role】
This position is part of the Office of the Chief Operating Officer and is primarily responsible for supporting the COO in driving group-wide internal control optimization, operational process improvement, management system development, and cross-functional project tracking. We are looking for candidates with experience in internal control, internal audit, risk management, or process improvement, who can apply their expertise in audit review, risk identification, process mapping, and improvement follow-up to help enhance the company’s operational management quality and institutionalized management practices.

This role will participate in group-wide operational management optimization projects, support the review of existing workflows, identify control gaps, and drive improvement actions. The role will also support operational data consolidation, management report preparation, and project execution tracking, serving as an important support function for the COO’s decision-making and management improvement initiatives.

【Job Responsibilities】
Internal Control and Process Optimization

• Drive internal control and operational process optimization initiatives, including reviewing workflows, control points, and roles and responsibilities, as well as identifying operational risks and improvement opportunities.
• Design or optimize control mechanisms, SOPs, forms, and management documents, and follow up on the implementation of improvement actions.

Operational Management and Performance Tracking

• Consolidate operational data, budget execution status, and key performance indicators, and prepare management reports.
• Analyze operational performance variances, identify root causes, and provide preliminary improvement recommendations.
• Track the execution progress and outcomes of major projects and cross-functional integration initiatives.

COO Office Staff Support

• Support the COO in consolidating business data, conducting issue analysis, and preparing executive-level presentations.
• Assist in preparing materials for management meetings, board meetings, or project meetings, and follow up on meeting resolutions and action items.

【Development Opportunities】
This role is ideal for professionals who wish to transition from audit, internal control, or risk management into operational management, process optimization, and business analysis. You will have the opportunity to participate in group-level key projects, gain close exposure to operational decision-making topics, and work with Finance, Human Resources, Procurement, IT, Operations, and other functions to translate risk identification and audit experience into concrete improvement solutions.

This role reports directly to the Group COO and CEO. You will gain experience in cross-business-unit, cross-product-line, and cross-functional coordination, project tracking, management report preparation, and executive-level presentation development. Through this role, you will gradually develop a business management mindset that moves from “identifying issues” to “driving improvements,” while gaining opportunities to work closely with C-level executives.