嘉義福容voco酒店-Duty Manager 值班經理

DUTIES AND RESPONSIBILITIES
工作職責

Assists the Front Office Manager in all aspects of their duties.
協助客務部各方面工作。

Assist Front Office Manager in execution of the management of staff.
協助部門人員管理。

Monitor Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition.
確保客人得到及時有禮的接待並得到充分的重視。

Monitor Front Office personnel, to ensure IHG One Rewards members, known repeat guests and other VIPs receive special attention and recognition.
確保優悅會會員、常客和其它貴賓得到應有的關照和禮遇。

Control the availability of rooms, rooms types, accuracy of room count.
準確掌握客房銷售狀況。