*加州矽谷公司招募* System Engineer

*The location, which may be in Taiwan or California, USA, will be upon discussion during potential interviews.

• Design and implement complex IT infrastructure solutions based on customer requirements.
• Collaborate with sales teams to understand customers' needs and develop technical solutions to meet those needs.
• Assist in the pre-sales process by delivering technical presentations and demonstrations to potential customers.
• Provide technical support and troubleshooting assistance to customers for AMAX's products and solutions.
• Perform on-site installations, repairs, and maintenance of hardware and software products.
• Communicate with customers to understand their technical issues and provide timely and effective solutions.
• Create and maintain technical documentation related to deployed systems and service activities, including troubleshooting guides and knowledge base articles.
• Collaborate with internal teams to escalate and resolve complex technical issues.
• Stay up-to-date with the latest technologies and industry trends to ensure AMAX remains competitive in the market.