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Jira & Confluence Administrator / Atlassian Administrator (Tech SME)

Open 32d
• Prestigious position at one of the world’s largest banks
• Stable, long-term projects
• Competitive salary with a B2B contract
• Hybrid work (6 days per month from the office in Cracow)
• Private healthcare and multisport card
• Personal growth and development opportunities with the possibility to rotate between projects
• Referral program and company events
• Convenient parking
● Strong functional knowledge of Jira Software, Confluence, and Jira Service Management, with the ability to advise both technical and non-technical users.
● Practical experience configuring automation rules, request types/portals, SLAs, queues, and knowledge base integration in JSM.
● Working knowledge of Advanced Roadmaps (Plans), including issue hierarchy, shared teams, capacity considerations, and roadmap views.
● Confident stakeholder engagement: able to gather requirements, propose options, and explain trade-offs in plain English.
● A continuous-improvement mindset, with a focus on user experience, consistency, and measurable outcomes.

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