Job Applications

About Us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building the logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

Responsibilities

• Manage the customer relationship to ensure customer service standards are achieved and continuously improved.
• Work and manage all contract financials (budgets, P&L, revenue streams, costs, etc. ) with the Contract Manager.
• Manage and lead the operational teams. Assess and develop (where appropriate) team members in skill development and career management.
• Manage all warehouses HR, OH&S and team member welfare issues.
• Appropriately manage all warehouse human and equipment resource requirements.
• Develop customer relationship to assist in the achievement of additional revenue.
• Ensure all company policies and procedures are adhered to including warehouse / product security.
• Professionally represent the company in all forums (meetings, seminars, courses and etc.)
• Continuously improve contact KPIs.
• Improve own skill base via internal / external training.
• Perform other tasks for which the person is trained, qualified and competent to perform, as directed by senior manager.
• Manage warehouse housekeeping standards, ensuring high cleanliness.
• Liaise with internal customer as required.
• Attend out of hours call outs as required.
• Direct, control and motivate staff in all aspects affecting their work performance.
• Train subordinate on job duties and responsibilities, quality and safety.
• Ensure that overall operation comply with ISO 9001 & OHSAS 18001 practiced in DSC.
• Act as primary advisor to the management team on operation issue (e.g. problem solving, identification and escalation of significant Operation issues).
• Determined and coordinate corrective and preventative action in support of the
  establishment, maintenance and continual improvement of the quality system within scope.

Requirements

• Preferably candidate possess in SPM and above/Degree in Supply Chain Management, Transportation, Operations Management, etc.
• Computer skills in database, spread sheets and word processing for tracking, analyzing and communicating related data.
• Ability to input and manipulate data and create reports, as required in a timely
  fashion.
• Good verbal and written communication skills.
• Ability to use good judgment in making decision, restructuring priorities and
  adjusting tasks in a dynamic environment.
• Must be flexible and able to work effectively within a dynamic matrix organization with little or no direct supervision.
• Must be able to interface successfully with various personalities, cultures and work environments.