Journeyman Help Desk Support Specialist with Security Clearance

MANTECH seeks a motivated, career and customer-oriented Journeyman Helpdesk Support Specialist to join our team in Montgomery, AL. Responsibilities include but are not limited to: * Serve as the ultimate escalation point for Tier II help desk support by validating complex operational and technical infrastructure issues. * Identify verified software problems and ensure they are appropriately associated with Deficiency Report (DR) numbers within enterprise tracking systems (Remedy/Jira) within 7-…