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Customertimes

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JR-220860 Data Business Analyst Lead

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Summary

Data-focused Business Analyst Lead at consulting firm Customertimes: translates business needs into technical specs, documents data projects, runs stakeholder workshops, builds Power BI dashboards, and writes advanced SQL for data extraction and analysis. 100% remote role open across multiple Latin American countries; Pharma/HLS background is a plus.

Hello, our name is Customertimes, but you can call us CT. We are a global digital engineering, product development, and technology consulting company. Headquartered in New York, we have a team of 1000+ experts working across 65+ countries.

About this job:

We are looking for a highly skilled Business Analyst with a strong data background to join our team. The ideal candidate will be responsible for translating business needs into technical requirements and ensuring seamless communication between both technical and non-technical stakeholders. The position requires proficiency in data analysis and SQL, as well as experience with Power BI. Experience in the Pharma or HLS sectors is desirable.

Location: Brazil, Argentina, Chile, Colombia, Peru, Uruguay, Paraguay, Bolivia, Ecuador, Venezuela, Mexico (100% remote)

How you'll make an impact:

  • Translate business requirements into detailed technical specifications;
  • Maintain documentation such as transformation rules, data dictionaries, and metric definitions;
  • Design and implement mappings between multiple data sources;
  • Analyze and interpret data to support business decision-making;
  • Collaborate with both technical teams and business stakeholders to ensure alignment of project objectives;
  • Develop and maintain reports and dashboards using Power BI;
  • Provide support in data extraction, transformation, and analysis using SQL;
  • Conduct stakeholder surveys, workshops, and meetings to collect and clarify details on requirements, rules, etc.

What makes you a great fit:

  • At least 4 years of experience in a similar role;
  • Experience in conducting workshops;
  • Ability to lead meetings and brainstorming sessions;
  • Experience in documenting data projects;
  • Ability to communicate complex technical concepts to both technical and non-technical stakeholders;
  • Proficiency in English (both written and spoken);
  • Strong experience in writing advanced SQL queries for data extraction and analysis;
  • Understanding of data warehouse, data lake, lakehouse, and ETL concepts;
  • Experience with data warehouse, data lake, and enterprise big data platforms;
  • Experience in data visualization with Power BI or any other BI tool.

Desirable skills:

  • Background in Pharma or HLS industry-related projects;
  • Experience with Databricks and Power BI.

If you're looking to contribute to global projects, grow your skills, shape the way you work, and be part of a connected international community — Customertimes is the place to build your next career chapter. Are you ready to spark the tech with us?

Job ID: JR-220860

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