Jr. Account Executive
About
Delbridge Solutions:
Delbridge Solutions is one of North America’s
fastest growing technology companies. With offices in Toronto, USA, Costa Rica, and Romania, we provide
world-class software solutions for digital and finance transformations. Many of
our clients are Fortune 1000 companies and trust Delbridge Solutions as a
partner to support their business processes.
We
are looking for a proactive, entrepreneurial, and growth-oriented Junior
Account Executive to join our team. This is an excellent opportunity for
someone who thrives in a fast-paced environment and is eager to build
relationships, contribute to business growth, and help clients succeed using
our cutting-edge solutions.
What
You Will Do:
· Develop
Customer Relationships:
As
the primary point of contact for assigned clients, you will build and maintain
long-term relationships, ensuring strong customer satisfaction and engagement.
You'll proactively identify customer needs, issues, and expansion
opportunities, addressing them in a timely and effective manner.
· Account
Growth & Expansion:
Drive
growth within your assigned accounts by identifying opportunities to expand
Delbridge’s services. You’ll work closely with customers to demonstrate the
value of our solutions, encourage adoption, and identify opportunities for
service diversification.
· Sales
& Lead Generation:
Research and identify new business
opportunities, soliciting new accounts and nurturing relationships through
phone, email, and social media. Manage sales opportunities through CRM systems,
from lead tracking and forecasting to proposal generation and closing deals.
· Collaborate
Cross-Functionally:
Work closely with Project Managers, Delivery
Teams, and Consultants to ensure that customer expectations are met. You will
also collaborate with the Sales and Marketing teams to strategize on business
development initiatives and product offerings.
· Customer
Success & Retention:
Address customer concerns and challenges,
resolving issues quickly to maintain a high level of customer satisfaction.
Your focus will be on fostering long-term partnerships and ensuring that
customers are achieving their goals through our software solutions.
Who
You Are:
· Experience:
You have 1-3 years of experience in business
development, account management, or customer success, preferably in a software
or IT consulting environment. Previous experience in financial planning,
business intelligence, or performance management is an asset.
· Skills:
o Strong
communication skills (verbal and written) with the ability to build rapport and
influence decision-makers.
o Excellent
problem-solving abilities, with a proactive approach to anticipating and
resolving customer issues.
o Ability to
manage multiple customer accounts and sales opportunities at once.
o Experience
using CRM tools and managing sales pipelines.
·
You are driven by customer satisfaction and
are passionate about delivering value to clients. You understand the importance
of building strong, trusted relationships.
· Tech-Savvy:
You are eager to learn and adapt to new
technologies and solutions. Knowledge of CPM, SPM, or Data & Analytics
software is a strong plus (e.g., Prophix, Anaplan, Adaptive Insights, Vena,
OneStream).
Benefits
Why
Delbridge Solutions?
· Growth
Opportunities: As a
fast-growing company, we offer rapid career progression. Your achievements will
be recognized and rewarded through performance bonuses and career development
initiatives.
· Collaborative
Culture: We foster a
team-oriented environment where your contributions are valued, and you’ll have
the opportunity to shape the company’s success.
· Training
& Development: You will
have access to ongoing training, enabling you to expand your technical
expertise and become a leader in your field.