Jr. Account Manager

SummaryThe Jr. Account Manager will partner with and ensure the long-term success of our customers. The incumbent will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. Also, will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Core Competencies MathematicsCommunicationTime ManagementComputer SkillsJob DutiesOperate as the lead point of contact for any and all matters specific to your customersBuild and maintain strong, long-lasting customer relationshipsDevelop a trusted advisor relationship with key customer stakeholders and executive sponsorsEnsure the timely and successful delivery of our solutions according to customer needs and objectivesCommunicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholdersForecast and track key account metricsIdentify and grow opportunities within territory and collaborate with sales teams to ensure growth attainmentAssist with high severity requests or issue escalations as needed RequirementsBA/BS degree or equivalentProven account management or other relevant experienceDemonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levelExperience in delivering client-focused solutions based on customer needsProven ability to manage multiple projects at a time while paying strict attention to detailExcellent listening, negotiation and presentation skillsExcellent verbal and written communications skills