Jr. Operations Assistant

About Valatam

We’re Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people.

About the Role

You are the right fit for this role if you enjoy following structured workflows, executing clear processes, and providing consistent administrative support. This is an entry-level, 100% remote, full-time position ideal for someone eager to grow in an operations environment by handling task-based responsibilities with reliability and attention to detail.

Key Responsibilities

• Follow documented processes and SOPs to complete daily operational tasks accurately and on time.
• Perform data entry and maintain organized, up-to-date records.
• Upload, label, and organize files in Google Drive following established folder structures.
• Handle routine email communication with clients and vendors using pre-defined templates and guidelines.
• Assist with basic internal reporting by compiling and formatting data as directed.
• Other similar or related tasks.

Requirements

• Fluent English (C1/C2) and Spanish.
• 1 – 2 years of experience in operations, administrative support, or a related role.
• Comfortable working with minimal supervision and managing multiple priorities simultaneously.
• Ability to make light decisions and adapt to partially documented or evolving workflows.
• Experience with Asana, Notion, Trello, or similar project management tools is a plus.
• Proficiency with Google Workspace and Microsoft Office.
• Excellent communication and problem-solving skills.
• Quiet home office, stable internet (≥ 10 Mbps down / 2 Mbps up), and backup connection.
• Bachelor's or Associate's degree preferred.

Benefits

Our Core Values at Work

We live by ACTION (get things done), CARE (help others and do things right), OUTSTANDING (operate at the highest standards), DEPENDABLE (own every commitment), and ENERGY (bring positivity every day). You’ll thrive here if these values resonate with you.

What We Offer

• Hourly rate equivalent to USD $696 – $1,044/month (experience-based).
• Annual pay increments.
• Discretionary client bonuses (80 % of clients award year-end bonuses).
• 7 U.S. federal holidays + 4 paid PTO days.
• Monthly medical insurance stipend (after meeting eligibility criteria).
• Birthday / Anniversary bonuses + Gym / Wellness allowance.
• Unlimited online fitness classes + company events & Christmas celebrations.

IMPORTANT

We would like to inform you that during the first four months of employment, it is critical that candidates are available to work from the countries listed above and without any travel commitments. This is to ensure a smooth onboarding process and to allow new hires to fully focus on their roles and responsibilities.

If you have a trip already planned within the next four months, we kindly request that you apply for our positions after returning from your trip. We appreciate your understanding and look forward to considering your application once you are available to commit to the role.