Jr. Payroll Coordinator

Entry level payroll position. Customer service skills are essential to this position. First point of contact for payroll and time & labor questions. Responsible for answering payroll team phone and email. Logs and monitors payroll customer service inquiries and issues. Perform various administrative duties for the payroll team. Assist with bi-weekly payroll processing tasks.

Responsibilities:

• Works closely with Human Resources, Benefits, Managers and Employees to answer questions and resolve issues - the first point of contact. Customer service skills essential.
• Answer payroll team phone and respond to or direct calls as appropriate
• Monitor and respond to or redirect payroll team email as appropriate
• Log payroll inquires and issues in Payroll Customer Service database
• Assist with team communication
• Manage bi-weekly report distribution to external customers
• Assist with printing, packaging and distribution of checks/advices
• Assist with payroll audits/reviews to ensure accuracy of pay and identify potential errors
• Completes Verification of Employment requests.
• Receives and sorts incoming mail
• Assist with bi-weekly payroll processing
• Other duties as assigned

Requirements:

• Excellent customer service skills
• Strong verbal and written communication skills and the ability to interact with all levels of employees
• Detail oriented with Strong analytical ability
• Working knowledge of Word, Excel and Outlook
• Knowledge of Acces a plus