Junior Account Manager

You support accounting firms and their small business clients as they evaluate and adopt Gusto. You conduct high-volume sales outreach, educate channel partners about Gusto Pro, maintain Salesforce records, guide onboarding and account setup, promote features and integrations, and provide advisory sales support.

Responsibilities

• Manage high-volume outbound emails and calls with channel partners and clients
• Support customers through discovery, qualification, sales, commitment, and onboarding
• Maintain accurate lead and account notes in Salesforce
• Use phone and email cadences and develop effective talk tracks
• Educate channel partners about the partnership program and certification process
• Guide partners in managing clients with Gusto Pro
• Discuss platform usage and business outcomes with partners
• Promote new Gusto Pro features and integrations
• Support clients through implementation and account setup
• Present advisory solutions to channel partners and small business clients

Requirements

• 2+ years of sales experience
• Inside sales
• Outside sales
• Insurance sales
• Retention
• Customer success
• High-volume outbound calling
• Lead prospecting
• Salesforce
• Meeting or exceeding targets
• Advisory selling
• Customer empathy

Benefits

• Equity in the form of RSUs