Junior Account Manager

You will support the strategic management of key business accounts, coordinate collateral feedback and approvals, create monthly customer-focused content, prepare presentation materials, and support daily customer management processes. You will collaborate with multiple teams to support marketing efforts.

Responsibilities

• Support the strategic efforts of the POD leader in managing key business accounts
• Manage the collateral feedback and approval process
• Coordinate reviews across internal stakeholders
• Incorporate revisions and secure sign-off for customer-facing materials
• Create monthly customer-centric content
• Prepare presentation materials using PowerPoint, Google Slides, Word, Google Docs, Excel, and Google Sheets
• Support day-to-day customer management processes

Requirements

• Minimum 5 years of related experience
• Bachelor’s degree
• Experience in operations or account management
• Experience documenting, tracking, and supporting customer programs
• Superior interpersonal, verbal, presentation, written, and email communication skills
• Ability to prioritize, manage, and deliver multiple projects simultaneously
• Experience producing polished, error-free work