Junior Application Manager

Contract position

Minimum requirements:

Bachelors degree in Computer Science or related field required
3 years of experience as an application developer or computer programmer
Strong project management skills and ability to work effectively with other departments.
Experience working with databases, spreadsheets, and reports is preferred.
3 years of experience with Application Development and/or IT Support preferred

Responsibilities:

Support the day-to-day operations of the current Servest Business Systems
Support continued day to day operations of current third-party applications
Knowledge and experience of Microsoft applications, including Office with focus on Excel
1st and 2nd Line support of business systems resolve any reported problems.
Facilitating incidents (between customer and 3rd party vendors)
To take ownership of user problems and be pro-active when dealing with user issues
Respond to enquiries from clients and help them resolve any issues relating to Business Systems
To escalate more complex calls to the relevant Systems Manager
Assist setting up vendor meetings
Assist the Head of Applications to build a better understanding of the application portfolio
Assist the Head of Applications in understanding of the Servest business model and how applications can assist business

See also