Junior Business Analyst (Microsoft Azure, SQL Databases) SW228
Summary
Supports ETRM (Energy Trading & Risk Management) systems by administering Azure SQL databases, troubleshooting IT issues, and collaborating with vendors/teams to maintain system operations and compliance.
Junior Business Analyst (Microsoft Azure, SQL Databases) SW228
About the role
IT Support Engineer for ETRM systems. Provide IT operation support mainly for ETRM (Energy Trading and Risk Management) system, as well as other business applications. Collaborate with business users, ETRM vendors, Azure infrastructure engineers and other stakeholders to ensure the operation of supported systems.
Key responsibilities
Work closely with internal IT teams and external partners to support projects, system enhancements, and operational initiatives
Prepare and maintain periodic and ad-hoc reports, including monthly service reports, security log reviews, incident reports, and operational documentation
Participate in IT audits and support audit-related activities, including evidence collection and compliance reviews
Perform Azure SQL Database administration, maintenance, monitoring, and troubleshooting
Coordinate with management, end users, and IT vendors to investigate and resolve technical issues in a timely manner
Support continuous improvement initiatives by identifying opportunities to enhance system performance, reliability, and operational processes
Support project team by coordinating user acceptance testing (UAT) with users and report on issues identified during UAT
About you
Diploma or Master/Bachelor's degree from an accredited polytechnic, university or college in Computer Science, Engineering, Information Technology or equivalent
Knowledge of Microsoft Azure and SQL databases is preferred
Familiarity with Microsoft 365 technologies such as SharePoint, Power BI, and Power Automate will be an advantage
Strong analytical and problem-solving skills with attention to detail
Good communication and stakeholder management skills
Responsible, proactive, and able to work independently as well as in a team environment
Willingness to learn new technologies and business processes
No experience are welcome to apply.