Junior Business Analyst

Responsibilities –

· Responsible for all aspects of the customer project over the entire project life cycle life (initiate, plan, execute, control, close).

· Manage customer project from original concept, to final implementation and support/maintenance.

· Provide technical/functional analysis in identifying, evaluating and developing systems and procedures that meet user requirements

· Understand, capture and communicate business requirements to

• Customers
  
• Development team
  
• Test team
  
• Support team
  

· Participate in solution discussion with the customer and internally - evaluate and propose solution approaches. Ensure that all solutions are fit for use (internal and external needs)

· Develop comprehensive project plans that merge customer requirements and coordinate various managers and technical personnel during all project phases, from initial development through implementation

· Monitor project progress continuously and provide regular internal and external updates (depending on the project need)

· Communicate proactively with all involved personnel (internal and external) to identify problems, create solutions, and implement efficiency improvements

· Main point of contact for customers

• Provide status overview
  
• Take ownership of critical issues
  
• Manage all customer UAT sessions
  
• Support business change process
  Support continuous improvements (internal and external requests)
  

· Work closely with solution architects to ensure decisions/implementations meet business/customer needs

· Work with the test team to define acceptance criteria

· Integrations

• Understand existing integrations
  
• Participate in the solution design with customers
  
• Work with the architecture/development team(s) to implement required integrations with 3rd party systems
  

Essential and Desirable Skills

• Ability to work well as part of a team
  
• Excellent communication skills
  
• Self-motivated with a positive and flexible attitude
  
• Ability to set and work to strict project deadlines
  
• Knowledge of MS SQL, JIRA, Development Lifecycles preferable
  

Educational Requirements

• 3rd level qualification in Computer Science or related discipline