Junior Business Systems Analyst

*No Agencies Please

Videndum is an international group principally serving customers in the "image capture and content creation" market. Videndum manufactures and distributes technically advanced products which give broadcasters, film studios, video production companies and independent content creators total confidence in the production equipment they depend upon to capture and share world class footage.

Our people are key to our future, and they are our number one priority. They make the difference not only by what they do, but by how they do it.

Role Summary:

Videndum has an excellent opportunity for a Junior Business Analyst/Developer to join the Business Systems team, which is embarking on a major digital transformation project to consolidate business systems and processes across the group, spanning 1,200 employees.

This role will involve day-to-day support of the ERP systems, working collaboratively with other members of the Business Systems team or third parties to resolve issues. The role will also contribute to transformation projects, including reviewing and documenting current business processes (As-Is) and helping to define solutions to support the future single ERP system.

The Junior Business Analyst plays a key role in supporting and optimising IT and business systems across the organisation. This position is responsible for troubleshooting issues, improving processes, and ensuring the smooth integration and operation of business applications. The post holder collaborates with various teams, provides technical support, and helps foster a productive and customer-focused environment.

Flexibility, strong communication skills, and a willingness and ability to learn new technologies are essential for success in this global, multi-site role.

Bury St Edmunds/Hybrid - 3 days a week (after initial training period) in the office at Bury St. Edmunds.

Your day-to-day might include:

Business Support

• Provide tier 1 support to the Information Systems users.

• Act as the internal owner for issues that are passed to Third Party Functional and Technical Support teams.

• Administer user accounts and permission sets.

• Assist with Daily system checks.

• Work using the IT Service Desk and Change Management Systems.

• Design, support and build new interfaces between our Business Systems and Interface layer (Mulesoft).

Business Analysis

• Work with process owners and relevant stakeholders to document the current situation and apply relevant techniques to structure information.

• Elicit requirements from stakeholders to identify business and user needs.

• Analyse business processes to identify opportunities for improvement.

• Participate in IT projects, such as System Implementations and Upgrades.

• Become a Subject Matter Expert on our Interface Development and Support (Mulesoft)

Training and Development

• Training and Development will be a key part of this role alongside, both on the job training and external assessments, such as Mulesoft

Our Benefits:

• Competitive Pay

• Bonus Scheme

• Salary Sacrifice Pension

• 25 Days Holidays + Bank Holidays

• Flexible Working Hours

• Enhanced Maternity and Paternity Benefits

• Volunteering Opportunities

• Fund Raising Events with our ESG programme

• Private Medical Insurance

• Life Assurance

• Free On-Site Parking and EV Charging

• And lots more! Visit our Videndum Careers for more information.

Our goal is to create a gender and culturally diverse workforce as we believe this is critical to our success. We are committed to attracting, developing, growing and retaining a diverse workforce. Talk to us about your flexible working aspirations - we're open to flexible hours to fit around family commitments.

What We’re Looking For:

• Ability to use own initiative to address problems and present solutions.

• Professional approach.

• Excellent communication and presentation skills.

• Attention to detail and focus on right first time.

• Have an interest in IT Business Systems and how this supports the running of the business.

• English proficiency.

Nice to Have:

• Understanding of a programming language.

• Understanding of business processes in manufacturing, warehousing, supply chain.

• Ability to work with cross-functional teams and support global, multi-site operations.

Education and Qualifications:

· Degree – Business Information Systems or similar.

Videndum Mindset:

Our commitment is founded on a set of core values that form the Videndum Mindset:

• Exceptional Product Performance

• Customer Focus

• Leading a Fast Changing Market

• Global Capability

• Transparency, Integrity and Respect

• Environmental Consciousness

Health and Safety is at the forefront of everything we do at Videndum Production Solutions:

All employees are expected to take care for their own health and safety and that of others who may be affected by their acts or omissions in accordance with the Company health and safety policy by using correct tools, processes and Personal protective equipment and not perform any function unless appropriately trained and authorised.

Our approach to diversity follows a strict policy of sourcing the best person for the role irrespective of race, gender, age, religion, sexual preference, or disability. Our Code of Conduct sets out an express prohibition on discrimination of any kind.

*Notice to recruitment agencies:

We appreciate your interest in assisting us in our search. Videndum engages outside agencies only under specific circumstances and we will approach you if we need your help. We ask that you do not contact management or hiring managers directly.