Junior Cloud Engineer
Power reliable cloud operations by securing resources, resolving incidents, and driving innovation across fast-paced transformation programs.
KEY ACCOUNTABILITY
· To ensure cloud resources are available, secure and operating as expected
· To deliver and maintain day-to-day operation of Cloud Environments for all strategic, transition and transformation programs
· To execute ITIL best practice principles across multiple concurrent release streams in a fast-paced changing environment which align seamlessly with the production release process
· To contribute to a culture of delivery innovation and accountability
· To respond to basic incidents, alerts, and service requests within agreed SLA
To maintain accurate records of cloud resources, technologies and processes
EXPERIENCE & QUALIFICATIONS:
· Bachelor’s degree in Computer Science, Information Technology, or related field
· At least 3 years System Administration and hand-on experience operating AWS and/or Azure Platform.
· Understanding of cloud computing concepts and services (e.g., IaaS, PaaS, SaaS)
· Basic experience managing operating systems such as Linux and Windows, including installation, configuration, and troubleshooting
· Understanding of IP addressing, DNS, VPNs, firewalls, and network security principles
· Experience with scripting languages like Bash, PowerShell, Terraform, or Python to automate tasks and manage resources
· Providing technical support, diagnosing issues, and resolving system or application problems
· Basic familiarity with databases and data management
· Technical understanding of software development lifecycles, IT Architecture and Cloud IT Strategy
Skills and Behaviours
· Able to manage partners and suppliers, guiding towards technology vision
· Excellent verbal, written communication and presentation skills, able to influence Delivery and Operations stakeholders
· Self-driven and proactive
· Strong problem-solving and communication skills
· Role model values: Attentive, Reliable, Adaptable
· Able to work with diverse populations, with cultural sensitivity and agility
Certifications
· Entry-level certifications such as AWS Certified Cloud Practitioner, Microsoft Certified: Azure Fundamentals (mandatory)
· ITIL Certified v3/v4 (optional but advantageous)