Junior Delivery Specialist

Why This Role Matters This is a pivotal role supporting our O+O (Offline Online) strategy, to deliver customer and marketing technology initiatives that enable engaging, data-driven customer experiences across our international brands. Working closely with Product, Development, QA, Business Units and technology partners, you'll help coordinate releases, support delivery planning, communicate upcoming changes and ensure work is delivered efficiently and reliably. This is an exciting opportunity for someone looking to develop their career in MarTech delivery, gaining exposure to marketing automation, customer engagement and retail media solutions within a fast-paced, collaborative environment that shapes how millions of customers experience our brands so we can put a smile on our customers' faces today and tomorrow. What You'll Be Doing Support the successful delivery of exciting Customer MarTech initiatives, helping bring new capabilities and enhancements to life across our business. Partner with Product, Technology and business teams to coordinate activities, track progress and ensure projects stay on course. Help plan and coordinate releases, ensuring stakeholders have clear visibility of upcoming changes, timelines and expected outcomes. Create and manage engaging communications using Adobe Campaign and other channels to keep teams informed and prepared for new releases. Build strong relationships across a wide range of stakeholders, identifying potential risks and helping to keep delivery running smoothly. Support delivery planning and prioritisation activities, ensuring business needs and customer outcomes remain at the heart of decision-making. Contribute to the continuous improvement of delivery processes, helping the team find smarter and more effective ways of working. What You'll Bring A Bachelor’s or Master’s degree, for example in Business Administration, Commercial Economics, Computer Science, Industrial Engineering, Business IT Management, or a related field. An interest in project, delivery or process management within a digital or technology environment. Previous work experience is a plus, but we also welcome graduates and young professionals who are motivated to develop themselves in this area. You enjoy creating structure, following up on actions and connecting different stakeholders. Experience with Agile ways of working, Jira, Confluence or similar tools is an advantage, but not a requirement. You feel comfortable in a dynamic environment where multiple things are happening at the same time. You are organised, take ownership and are able to keep track of different activities and priorities. You communicate easily with different stakeholders, from business users and suppliers to developers and test teams. You are comfortable asking questions and actively seek collaboration, also within an international environment. You are curious, eager to learn and proactive. You enjoy improving processes, supporting teams and contributing to successful deliveries. An interest in customer engagement, marketing technology and digital innovation is a plus and will help you grow within the role.