Junior DevOps Automation Engineer - CI/CD, Jira & Linux
Summary
Supports development and operations teams by managing Jira Service Desk tickets, responding to requests, monitoring alerts, and coordinating with technical teams to maintain service continuity. Based in Metro Manila on a PH-time shift (4:00 PM–1:00 AM), with the title pointing to Jira, CI/CD and Linux.
Quantrics Enterprises Inc. in Metro Manila is seeking an experienced Service Desk professional to support development and operations teams. You will manage Jira Service Desk tickets, respond to requests, monitor alerts, and coordinate with technical teams to ensure service continuity.
The role emphasizes collaboration with developers, strong analytical and communication skills, and a willingness to work in a shift schedule aligned with PH Time (4:00 PM–1:00 AM).