Junior Dynamics NAV Support Analyst
Posted Updated
Role Overview:
The successful candidate will be a member of the AMETEK Business Apps Team assisting with existing and any future ERP implementations
Responsibilities:
- Support and manage AMETEK’s existing NAV/Business Central and future ERP implementations
- Act as point of contact for any change requests coming from the business. Analyse and define such requests, and convert them into a technical specification
- Test and QA all developments
- Monitor corporate ticketing system and provide functional support for any ERP related tasks
- Identify ways in which our use of ERP/Business Apps can be enhanced
- Become the subject expert and key resource for developing Fabric/Power BI and SSRS Reports
- Run and review monthly/quarterly ticket reports to identify and monitor process inconsistencies, determine actions needed and perform those actions
Required Skills:
- Knowledge of Microsoft Dynamics NAV/Business Central
- Problem-solving/analytical mindset
- Great communication and customer-handling skills
- Excellent written and verbal communication skills
- Understanding of the basic principles of reporting
- Ability to provide excellent customer service to a variety of customers (location, language, nationality, ability)
- Ability to work independently with minimal oversight
- Ability to prioritize tasks based on department objectives and deliverables
- Fluent in English
- Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.
Education & Experience:
- Bachelor’s degree or equivalent senior year