Junior helpdesk, desktop support specialist
- Ticket administration
- Taking and managing calls in the Service Desk
- Providing user support on-site and remote
- Providing client-side support activities
- Managing inventory and related administrative tasks
- Administration of PBXs
- Support mobile devices (smartphone)
- Participation in projects
- Participation in testing
- Preparing documentations
- Completed professional qualification
- Knowledge of Microsoft client-side software (Windows XP, Windows 7, Windows 8 and 8.1, Windows 10, MS Office applications)
- Experience in PC service
- Understanding printer infrastructures
- ITIL knowledge
- MS SCCM knowledge
- Experience in enterprise IT environment
- Professional challenge
- Career opportunity
- Highly trained staff
- Inspiring, human-oriented environment
- Competitive benefits