Junior IT Business Analyst (1 yr exp) - Makati City
About the role
We're seeking a Junior IT Business Analyst to join our growing team in Makati City, Metro Manila.
In this role, you will bridge the gap between business requirements and technology solutions, working closely with stakeholders to identify, analyse and document business needs. You will support the delivery of IT projects and initiatives that drive business value, whilst building your expertise in systems analysis, process improvement and solution design. This position offers the ideal platform to grow your analytical and technical skills whilst contributing meaningfully to our organisation's digital transformation goals.
Key responsibilities
Gathering and documenting business requirements from stakeholders, clients and end-users through interviews, workshops and observations
Analysing current business processes to identify inefficiencies and opportunities for improvement or automation
Creating clear and detailed documentation including business requirements specifications, process flows and user stories
Supporting the design and specification of IT solutions that meet identified business needs
Collaborating with technical teams, project managers and business stakeholders to ensure successful project delivery
Conducting gap analysis between current systems and proposed solutions
Assisting in the testing and validation of new systems or process changes
Providing ongoing support and recommendations for process optimisation post-implementation
Contributing to the continuous improvement of business analysis practices and methodologies within the team
What we're looking for
Minimum of 1 year professional experience in IT business analysis, business systems analysis or a related role
Strong analytical and problem-solving skills with the ability to break down complex business challenges into actionable solutions
Excellent written and verbal communication skills with the ability to communicate clearly with both technical and non-technical stakeholders
Proficiency in creating business documentation such as requirements specifications, process maps and functional specifications
Familiarity with business analysis tools and methodologies such as use case modelling, data flow diagrams or process mapping
Strong attention to detail with excellent organisational skills
Ability to work effectively in a collaborative team environment
Bachelor's degree in Information Technology, Business, Computer Science or a related discipline
Knowledge of enterprise systems or experience in a similar business environment is advantageous
Relevant certifications such as IIBA CBAP or similar business analysis qualifications are preferred but not essential