Junior IT Support Desk Advisor

Salary: £23,061 - 24,685 per year Requirements: Excellent customer service skills Ability to accurately gather, record, and clearly communicate customer issues and needs Experience in following complex, technical instructions An aptitude for computers and IT Willingness to develop knowledge and understanding of IT support and university systems Responsibilities: Provide first-line support and triage to end-users, including staff, students, and visitors Resolve issues where possible and escalate…