Junior IT Technician
Posted Updated 4
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Summary
Entry-level IT technician supporting IT delivery across Ark Schools' sites, resolving incidents and service requests on-site within agreed SLAs and KPIs while building hands-on technical capability within the Ark IT service team.
About The Role We are looking for a Junior IT Technician to join our IT Team to support the delivery of high-quality, customer-focused IT support across schools within the Ark IT service cluster. You will contribute to delivering IT support within your assigned schools, ensuring that incidents and service requests are progressed and resolved efficiently in line with agreed SLAs and KPIs. This is a development role where you will gain hands-on experience, build technical capability, and work clo…