Junior Maintenance Supervisor

Salary: Market related

Location: Pretoria

Job type: Permanent

Industry: Hospitality

Reference: CWR.K.JMS.28102026

COMPANY DESCRIPTION:

Our client, an upmarket hotel and conference center in Pretoria is looking for a Junior Maintenance Supervisor to join their dynamic team.

JOB DESCRIPTION / PURPOSE:

To support the Maintenance Supervisor and Facilities Manager (within the maintenance function) in maintaining high facility standards across the company by coordinating day-to-day maintenance tasks, performing hands-on repairs, and assisting with preventative maintenance, ensuring a safe and comfortable guest experience in an upmarket hotel environment.

• Assist with planning and supervision of daily maintenance work for the in-house team and contractors under guidance of the Maintenance Supervisor and the Facilities Manager.
• Perform hands-on general maintenance, including basic plumbing, electrical, carpentry, painting and general building repairs.
• Support implementation and updating of the Preventative Maintenance Program (PMP), ensuring tasks are completed and recorded.
• Help manage job cards and maintenance requests from all departments, ensuring timely feedback and closure.
• Assist with contractor coordination, stores control and basic administration, including health and safety documentation.

MAIN DUTIES & RESPONSIBILITIES:

Leadership, planning and supervision (junior level)

• Conduct or assist with daily briefings to allocate work, communicate priorities and highlight safety issues, under direction of the Maintenance Supervisor.
• Allocate routine tasks to maintenance staff where authorised, monitor progress on jobs, and escalate delays or issues.
• Provide hands-on support on jobs, working alongside team members rather than only supervising.

Preventative and planned maintenance

• Carry out tasks on the Preventative Maintenance Program for rooms, back-of-house areas, plant and equipment as scheduled.
• Keep progress notes and update outstanding issues lists for PMP tasks for review by the Maintenance Supervisor and Facilities Manager.
• Report recurring faults, visible risks and possible long-term solutions to the Maintenance Supervisor.

Corrective, reactive and guest-related maintenance

• Collect, prioritise and action job cards from reception, housekeeping, F&B, spa, conference and other departments within defined authority.
• Perform repairs using hand and power tools (e.g. drills, grinders, wrenches, saws) and basic testing instruments as competent.
• Complete minor repairs to plumbing, carpentry, painting, roofing and electrical fittings, escalating complex work to senior staff or contractors.
• Ensure guestroom maintenance is completed to hotel standard, with quick turnaround of out-of-order rooms.

Contractor and vendor support

• Liaise with contractors on site, ensure adherence to safety rules and quality standards, and report non-conformances to the Maintenance Supervisor.
• Arrange access, escort and basic supervision for contractors as allocated.
• Collect service reports from contractors and submit to the Maintenance Supervisor for filing and payment processing.

Administration, documentation and reporting

• Record all work performed on job cards or in the maintenance system, including materials used and time spent.
• Maintain accurate logs for PMP tasks, emergency call-outs and contractor visits.
• Provide simple weekly reports on outstanding work and key issues to the Maintenance Supervisor.

Procurement, stores and asset care

• Draw parts, supplies and equipment from storerooms in line with procedures and maintain control of issued items.
• Assist with stock rotation, labelling, and safe storage of tools, spares and chemicals, minimising losses and shrinkage.
• Maintain and care for allocated tools and equipment, reporting damage or calibration needs promptly.

Health, safety, environmental and legal

• Follow and enforce OHS and hotel safety rules in maintenance work, including correct PPE, permits and safe work practices.
• Assist with safety inspections of workshops, plant rooms and storage areas, and action minor hazards immediately.
• Support completion and filing of statutory inspection reports and assist with incident investigations when required.
• Promote basic environmental practices such as water and energy saving, waste segregation and careful chemical use.

Quality, standards and guest experience

• Ensure that all maintenance tasks are completed neatly and to the aesthetic standards of an upmarket property.
• Inspect allocated areas regularly, report visible defects and take action on minor issues before guests notice them.
• Respond professionally to maintenance-related guest issues, updating duty managers and ensuring follow-through.

Technical operations support

• Operate and perform basic fault-finding on systems such as BMS interfaces, HVAC controls, irrigation and pool plant within training limits.
• Monitor performance of energy and water systems where allocated and report abnormal readings or alarms.
• Keep manuals, drawings and instructions accessible and return them to designated storage after use.

Coordination, communication and relationships

• Maintain regular communication with the Maintenance Supervisor, Facilities Manager and Heads of Department regarding priorities and constraints.
• Attend relevant operational or safety meetings when requested and provide feedback on maintenance activities.
• Build cooperative working relationships with other departments and external service providers.

People development and culture

• Support on-the-job training of general maintenance staff and assistants in safe work practices and basic skills.
• Contribute to a culture of pride in workmanship, guest focus and safety awareness.
• Assist with onboarding of new maintenance staff by explaining rules, safety procedures and quality expectations.

Emergency response and after-hours

• Participate in maintenance response to emergencies (e.g., leaks, power trips, equipment failures) under direction of senior staff.
• Form part of an after-hours standby roster and attend call-outs within agreed response times.

EDUCATIONAL REQUIREMENTS:

• National Senior Certificate (Matric) or equivalent (Essential)
• Formal qualification or trade-related training in refrigeration, electrical, plumbing, carpentry, painting or general maintenance (advantageous)

EXPERIENCE AND SKILLS REQUIRED:

• Minimum 2 years as a maintenance assistant or general handyman, preferably in a hotel or similar environment (essential).
• Prior exposure to a hospitality environment (desirable).
• Previous experience in a junior or acting supervisory capacity (advantageous but not essential)
• Valid driver's license and own transport (desirable).
• Basic working knowledge of: plumbing, electrical systems, carpentry, painting, air-conditioning and general building maintenance.
• Understanding of preventative maintenance concepts and hotel maintenance procedures.
• Familiarity with tools, their safe use and upkeep.
• English proficiency (Essential).
• Good general handyman skills with strong practical ability and physical stamina.
• Ability to work safely with power tools and testing equipment within competency.
• Basic team organisation skills and ability to give clear instructions on routine tasks.
• Competence in project and workflow planning at task-level (scheduling daily/weekly jobs).
• Strong guest-service orientation, understanding the impact of defects on guest experience and luxury perception.
• Reliable, trustworthy and able to handle keys, plant rooms and stores responsibly.
• Calm under pressure, able to manage frustration and work effectively during peak times and emergencies.
• Willing to work flexible hours, including weekends, public holidays and night shifts as required.
• Neat, professional appearance and courteous interaction with guests and colleagues.
• Attention to detail and a do it right the first time approach.
• Enjoys working in a diverse team, demonstrates respect, and supports other departments.

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We endeavour to respond to all applications. However, if you do not hear from us within 14 days, please consider your application unsuccessful.