Junior Mobile Support
Posted Updated
JOB QUALIFICATIONS:
at least 1 year of experience on iPad and Mobile support
Experience with computer hardware & software
Experience with peripheral equipment
Experience with networks
JOB DESCRIPTION:
Handles the servicing of company issued iPads and Mobile Phones.
Explore, analyze, identify, and solve issues with customer systems, including computer hardware & software, peripheral equipment and networks using documented processes where available and best practices were not.
Execute other task assigned, which may include Helpdesk support, conference facility set-up, and project work.
Provide guidance and trainings to employees on the foundation of the company services and departmental processes.