Junior Network and System Engineer

Job Responsibilities:

Network Engineering

• Plan, build, and manage Manufacturing/Office LAN/WAN/VPN and wireless infrastructure.

• Implement hardware/software changes to improve network performance, speed, and connectivity.

• Troubleshoot network issues involving BGP, OSPF, VLAN, Spanning Tree, WAN, wireless, and network hardware/software.

• Monitor local/regional network infrastructure and act as SME for network incidents and service requests.

• Resolve vulnerabilities and maintain high security standards.

• Manage vendor and service provider relationships to ensure effective operations.

• Participate in IT projects, upgrades, and maintenance activities.

System Engineering

• Provide L2 support for Windows servers and database environments, ensuring high availability.

• Troubleshoot authentication, certificate management, and system security issues.

• Support release activities, deployments, and User Acceptance Testing (UAT).

• Handle incident management, escalations, and issue resolution according to SLAs/OLAs.

• Provide onsite support for systems and network operations to end-users and clients.

• Manage onboarding and offboarding processes within desktop workflows.

• Collaborate with L1 and L2 support teams for escalations and complex issue resolution.

• Maintain and update technical documentation, knowledge-based articles, and troubleshooting guides.

Job Requirements:

• Candidate must be pursuing at least a Diploma/Bachelor’s Degree in Computer Science, Information Technology, Electronics, Electrical Engineering, or related fields.

• 1–2 years professional experience in network routing, switching, wireless, and system administration.

• Hands-on experience with Cisco/Arista switches, WAN routers, VLAN, OSPF, BGP, Spanning Tree, QoS, WAN.

• Solid knowledge of Windows servers, authentication, certificate management, and databases.

• Familiarity with network services (DNS, DHCP, NTP, SNMP, SYSLOG, TFTP/FTP).Experience with network monitoring, vulnerability assessment tools, and troubleshooting utilities.

• Technical certification (e.g., CCNA, CCNP, MCSE) is an advantage.

• Willingness to travel and be hands-on with equipment.

• Candidates with good soft skills, Communication Skill and Time Management Skill will be an added advantage.

• Required language: English and Malay. Candidates who can speak Mandarin will be at an advantage.

• Able to work independently.

• Ability to multitask and remain motivated and positive

• Fresh graduates are encouraged to apply.

*** Interested candidates are encouraged to apply online.

*** Only shortlisted candidates will be notified for the interview.