Junior Onboarding Executive
Summary
Coordinates and executes new employee onboarding, acting as the primary contact for candidates and business leaders while managing paperwork, training, and system access.
Description:
Key Responsibilities:
As part of the team, you will:
- Primary Point of Contact: Act as the main liaison for candidates and business leaders throughout the onboarding process, providing consistent support and guidance.
- Onboarding Preparation: Prepare and distribute onboarding materials and welcome packs, ensuring new employees are fully equipped and informed from their first day.
- Workstation Setup: Arrange workstations, badging, and access to essential technology and tools for smooth integration.
- Documentation Coordination: Manage onboarding paperwork, including system setups and access configurations, ensuring compliance and efficiency.
- Orientation & Training: Conduct orientation sessions and introductory training to familiarize new hires with the company’s culture, policies, and roles.
- Progress Monitoring: Track and monitor new hires’ onboarding progress, ensuring timely and successful integration into the organization.
- Query Resolution: Respond to tier 1 onboarding-related queries via the Ticketing Tool, providing timely and effective resolutions.
- Feedback Collection: Gather feedback from new employees to identify areas for improvement and enhance the onboarding process continually.
- Employee Referral Program: Champion the Employee Referral Program by promoting and managing referrals to support talent acquisition efforts and strengthen the candidate pipeline.
Qualifications:
- Required:
- Bachelor’s degree or diploma in Human Resources, Psychology, Communication, Economics, or a related field.
- Fluency in English (written and verbal).
- Excellent communication skills, both written and verbal.
- Strong organizational skills with meticulous attention to detail.
- Ability to adapt and work effectively in complex and ambiguous situations.
- Flexibility in managing changing priorities with a positive attitude.
- Strong service mindset with a focus on supporting new hires and stakeholders.
- Team-oriented, with a collaborative and proactive approach.
- Preferred:
- Fluency in additional languages such as Spanish, Portuguese, French, or German.
- Previous experience in onboarding, particularly for large-scale campaigns or global onboarding journeys.