Junior Operations Specialist
You will oversee the settlement lifecycle for customers’ crypto-asset and financial-instrument orders. You will monitor and reconcile trade execution, manage client administration and order flows, and coordinate daily with brokers and custodians. You will process corporate actions and crypto-related events, resolve operational issues, answer operations-related Customer Care questions, improve automation and efficiency, prepare management reports, support regulatory and tax reporting, and contribute to new products and business expansion.
Responsibilities
- Oversee the settlement lifecycle for customers’ crypto-asset and financial-instrument orders
- Monitor and reconcile trade execution
- Manage client administration and order flow control
- Manage settlements and align daily with brokers and custodians
- Support and process corporate actions and relevant crypto-related events
- Identify, troubleshoot, and resolve operational issues
- Act as the first point of contact for Customer Care on operations-related questions
- Ensure high levels of automation and process efficiency
- Prepare and deliver management reports
- Assist with regulatory and tax reporting
- Contribute to new product development and business expansion
Requirements
- 2+ years of experience in financial or operational roles
- Bachelor’s degree at HBO level or higher
- Problem-solving skills
- Ability to independently identify and implement process improvements
- Analytical skills
- Fluency in written and spoken English
- Based in Amsterdam
Benefits
- Pension scheme
- Stock options program
- Annual learning and development budget
- Free Vivid Prime subscription
- Hybrid work flexibility in Amsterdam