Junior Programme Associate (Product Manager)
Summary
Mid-level product/programme role in Abuja leading delivery of research and innovation projects across sub-Saharan Africa: driving product roadmaps and lifecycles, analysing user feedback and performance data, mentoring teammates, and supporting business development. Requires 3-5 years' ICT4D experience and fluency in English.
1. Drive priority technology products by developing and
executing product roadmaps, defining objectives and success metrics,
researching opportunities, and translating programme needs into clear product
requirements.
2. Manage product lifecycles by prioritising features,
defining requirements, coordinating product development activities, and
tracking milestones to ensure timely delivery.
3. Gather and apply user feedback through research,
testing, and adoption monitoring to improve products and develop relevant user
documentation and training materials.
4. Monitor and analyse product performance and user
engagement data, develop performance reports and dashboards, and recommend
improvements based on insights.
5. Lead project planning beyond the core product
management focus and lead projects to successful completion and reporting,
on-time and on-budget, from start to finish with limited senior management
guidance.
6. Serve as a trusted liaison to our clients, consortium
partners, and diverse stakeholders and collaborators.
7. Support the hiring and managing of both internal and
external human resources in the design, development, and delivery of projects
and programmes.
8. Proactively mentor and coach team members, sharing
subject matter expertise and fostering the professional growth of colleagues.
9. Contribute to the identification and pursuit of new
business opportunities through proactive stakeholder engagements, ideation and
design of new innovations, or proposal development; and
10.Provide operational leadership in the organisation to
strengthen compliance with standard operating procedures, internal processes,
and best-practices across our work and in all strategic engagements.
Requirements
- The ideal
Junior Programme Associate for this role will have an advanced degree in Business
Administration, Technology Management, Human-Computer Interaction (HCI), or
related subjects or specialised degrees in Innovation or Engineering
Management.
- The ideal candidate will have 3-5 years’ relevant post-national
service experience in Information and Communications Technology for Development
(ICT4D) in low- and middle-income Country settings, including product
management, project management, and partnership management experiences.
- The
ideal candidate will have relevant experience leading or supervising developers
working in an agile setting. Experience working with government officials is
desirable. The ideal candidate will have excellent written and verbal
communication skills, with fluency in English. Knowledge of French and
Portuguese is an added advantage.
- The ideal candidate will possess good
interpersonal skills, strong organisational skills, and proficiency in
Microsoft Office Suite and other relevant software applications.
- The ideal candidate will be able to work independently
and as part of a team, will be comfortable showing flexibility and adaptability
to handle diverse tasks and changing priorities, show attention to detail, and demonstrate resourcefulness.
Benefits
- A competitive salary that rewards your skills and contributions
- Comprehensive HMO coverage for your health and well-being
- Paid maternity and paternity leave
- A generous annual leave allowance with 21 days of paid leave to
support a healthy work-life balance
- Access to employee loan facilities to support your financial needs
- A dynamic, growth-focused workplace with opportunities for
continuous learning and career progression
- An inclusive work culture where diversity, respect, and
collaboration are valued
- A zero-tolerance policy toward abuse, harassment, and
discrimination, ensuring a safe and respectful workplace for all
- An open-door policy that encourages transparent communication,
feedback, and easy access to leadership