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Honda of Downtown Los Angeles

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JUNIOR SERVICE ADVISOR

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Junior Service Advisor

Honda of Los Angeles is looking for a motivated and customer-focused Junior Service Advisor to join our Service Department. This entry-level position is ideal for someone who enjoys working with people, has strong communication skills, and is interested in building a career in the automotive industry. The Junior Service Advisor serves as a liaison between customers and the service team, helping ensure an exceptional service experience from vehicle check-in through delivery.

This position offers hands-on training, bonus opportunities, and a clear path for advancement into a full Service Advisor role.

Responsibilities

  • Greet and assist customers with their vehicle service needs
  • Help explain maintenance recommendations and repair services
  • Communicate effectively with customers and technicians
  • Assist with appointment scheduling and service follow-up
  • Maintain accurate repair order documentation
  • Support Service Advisors and management with daily operations
  • Deliver an outstanding customer experience throughout the service visit

Qualifications

  • Excellent customer service and communication skills
  • Positive attitude and willingness to learn
  • Strong organizational and multitasking abilities
  • Ability to work in a fast-paced environment
  • Valid driver's license
  • Automotive experience is a plus, but not required
  • Previous sales, retail, hospitality, or customer service experience preferred

Schedule & Compensation

  • $18.50-$20.00 per hour
  • Bonus opportunities available
  • 40-hour work week
  • Must be available to work Saturdays
  • Flexible schedule availability required
  • Advancement opportunities into a Full Service Advisor position


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