Junior Service Desk Analyst

RESPONSIBILITIES: Kforce has a client in New York, NY that is seeking a Junior Service Desk Analyst to provide Level 1 technical support in a fast-paced healthcare environment. This entry-level role will assist end users through phone, live chat, email, service portal, and ticket queues while developing technical, troubleshooting, and customer service skills. Responsibilities: * Provide Level 1 support for incidents, service requests, tasks, and work orders * Troubleshoot basic hardware, softwa…