Junior Service Manager

The role As a Service Manager in our Customer Success Unit, you’ll take ownership of relationships with our Tier 3 customers, acting as their main point of contact from a service perspective. You’ll ensure a smooth transition into service, build strong partnerships from the outset, and champion the customer’s voice within ANS. You’ll also act as a key point of escalation, helping to drive collaboration, service excellence and a consistently positive customer experience. What will I be doing? Ow…