Sales Support Manager
Description
The short version
This is a sales job with an hourly base. We put qualified, booked clients in front of you, and you close them face to face. There's no cold calling and no chasing strangers: the leads are generated for you. You start at $20 an hour. On top of that you earn commission on the packages and products you sell, your tips, and a share of the studio's monthly bonus pool. If you want more at-bats than you've ever had and a scoreboard that pays you for winning, keep reading.
About the role
As a Junior Studio Partner, you run one-on-one consults with clients who have already raised their hand. Your job is to find out what they want, present the right package, handle objections and close. You'll also perform the session itself, which is simple, fully trained, and gives you extra time with each client to build trust and sell.
This isn't a front desk job. It's a sales role with a clear path up. You'll work alongside the Studio Partner who runs your studio, with coaching and role plays to sharpen your close. We provide the studio, brand, marketing, clients, products, systems and training. You close.
What you'll do
Close: run in-person consults, sell packages to booked clients and present financing options
Upsell: move clients from single sessions into packages, upgrades and retail
Follow up: work your leads, no-shows, canceled appointments and past clients so nothing slips through the cracks
Rebook: turn first-time buyers into repeat clients and referrals
Track: know your close rate, average ticket and monthly scorecard, and work to raise them
Deliver: perform the session (paid training provided, no experience needed) and keep the studio client-ready
You own your number
Every month you get a scorecard out of 100. It's built on package revenue, client retention, product sales, referrals, client experience and attendance. Score 80 or higher two months in a row and you move up a pay level. When you're behind, figure it out with your Studio Partner. We don't want “the leads were bad.” We want “Here's the problem, here's the plan, here's what I'm doing about it.” That's ownership.
Who wins here
You've sold gym memberships, personal training or other services with a sales goal, or you have the drive to outwork people who have
You like being measured and want your pay to grow with what you sell
You're comfortable asking for the sale and handling objections in person without getting defensive
You're coachable and will run a proven sales process before trying to rewrite it
You want to move up to Studio Partner and run a studio
You're available afternoons, evenings and Saturdays
We're especially interested in people coming from membership advisor, fitness sales consultant, personal trainer, front desk lead and other commission sales roles. You don't need a beauty background. We'll teach you the whitening business.
Who this is not for
People who are uncomfortable asking for money
People who'd be happy with the hourly rate alone
People looking for a front desk or receptionist job
People who avoid follow-up because they don't want to “bother” anyone
People who blame leads or pricing when the numbers are down
People who can't work evenings and Saturdays
If you want an hourly job where nobody tracks what you sell, this isn't it.
What you get
$20 an hour to start, with five pay levels up to $24 an hour
5% commission on the packages you sell and 10% on products
100% of your eligible tips
A share of the studio's monthly bonus pool when the studio hits its revenue targets, based on the revenue you produce
Health, dental and vision insurance, with 50% of your coverage paid by us
Paid time off, up to 80 hours a year
401(k) with up to a 5% company match
Paid sales and service training, plus coaching from your Studio Partner
A real path up: after the top pay level, the next step is Studio Partner, a salaried role starting at $52,000
Schedule + location
Afternoon and evening shifts, including Saturdays
Fully onsite in Sugar Land, TX
As published by ashby · 1 question
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