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SHM Industries

Junior System Administrator

Posted Updated
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  • Provide daily technical support for users, PCs, printers, and network issues.

  • Support Windows Server, Active Directory (AD), and Group Policy (GPO).

  • Manage user accounts, permissions, and access rights under supervision.

  • Troubleshoot hardware, software, and network connectivity issues.

  • Support basic network services including TCP/IP, DNS, DHCP, LAN/WAN, and VPN.

  • Assist with system monitoring, updates, backup, and routine maintenance.

  • Maintain IT asset records and basic technical documentation.

  • Escalate critical technical issues to the IT Section Head and coordinate with vendors when needed.
    Preferred Technical Knowledge

    • Basic knowledge of VMware ESXi / Virtual Machines is preferred.

    • Familiarity with Sophos Firewall is an advantage.

    • Familiarity with DVR/NVR and CCTV systems is preferred.

    • Knowledge of SAP, Oracle, or other ERP systems is an advantage.

Requirements

  • Bachelor’s degree in computer science, Information Systems, Computer Engineering, or a related field.

  • 1–2 years of experience in System Administration, IT Infrastructure, or Technical Support.

  • Good knowledge of Windows Server, Active Directory (AD), and Group Policy (GPO).

  • Good understanding of basic networking concepts including TCP/IP, DNS, DHCP, LAN/WAN, and VPN.

  • Good troubleshooting skills for hardware, software, printers, and network connectivity.

  • Basic knowledge of backup, system security, and endpoint protection.

  • Familiarity with VMware ESXi and Sophos Firewall is preferred.

  • Familiarity with DVR/NVR and CCTV systems is preferred.

  • Knowledge of SAP, Oracle, or other ERP systems is an advantage.

  • Good command of English and strong willingness for self-study and continuous learning.

Skills

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