Junior System Administrator
Summary
Provides onsite IT support in Kingston, installing and maintaining hardware, software, and networks while troubleshooting issues and managing user accounts.
JOB DESCRIPTION
About the job Systems Administrator Kingston Jamaica (in office) -
We are seeking a highly motivated, energetic, passionate system Administrator.
ROLES & RESPONSIBILITIES
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support to users
- Setting up accounts for new users - emails, addition to intranet systems, PBX
- Liaising with Group IT team to resolve issues
- Liaising with the vendors to resolve issues
- Supporting IT Admin related tasks in other branches
Qualifications:
Associate degree in Computer Science/Information Technology / Computer or Electronic Engineering or CRISCO A+
5 CSEC O'Levels passes inclusive of computer technology, Mathematics and Information Technology
1 year working experience in a similar role
Individual Skills
- Analytical capability, problem-solving capability and multi-task ability
- Stakeholder relationship management and high ability to work as a team
- Excellent written and oral communication
Mindset and Behavior
- The high degree of integrity and transparency
- High level of energy, autonomy, motivation, service, customer focus, resilience
- The high degree of emotional intelligence
- Adaptable to fast working environments and comfortable with working under pressure
- Strong team player with a great attitude and personality
- Flexibility and willingness to go beyond the call of duty (a go-getter)
- Ability to take ownership and drive issues to closure