Junior Technician

We are looking for a Junior Technician to join our company that will be trained in the maintenance, repair, troubleshooting, and installation of kitchen appliances. The candidate should have a basic technical background, customer service experience, and willingness to learn. This position reports directly to the Service Manager.

Key Responsibilities

A) Technical & Repair Work:

• Conduct on-site troubleshooting and repair of kitchen appliances effectively.
• Install and assemble kitchen appliances like ovens, range hoods, and others.
• Perform regular maintenance and preventative inspection to reduce breakdowns.
• Support testing and quality inspection of installed or fixed appliances.

B) Customer Service & On-Site Interaction:

• Coordinate with customers on-site, ensuring excellent service and clear communication.
• Provide basic user guide on appliance use and maintenance to customers on-site.
• Address customer complaints and inquiries professionally and in a timely manner.

C) Inventory & Equipment Management:

• Assist in managing spare parts inventory and tracking used and unused parts. monitor used parts.
• Keep tools up to date and well organized, so they are in good working order.

D) Administrative & Team Support:

• Make sure service records and job reports are accurate and up to date after each visit.
• Assist with team members on complex repairs or large installations.

Job Requirements

• Minimum NITEC/Certificate/Diploma in Electrical Engineering, Electrical Technology, Facility Technology or related discipline.
• Relevant 1-2 years or basic knowledge of electrical and technical systems, maintenance and repairing is preferred.
• Professional, polite, and good customer service skills.
• Bilingual in English and Mandarin, with the ability to communicate effectively with Madarin-speaking clients.
• Having a Class 3 driver's license is beneficial.
• Strong ability to learn technical skills.
• Physically fit to handle lifting and moving equipment.

Please note that only shortlisted candidates will be notified. We appreciate your interest. Thank you.