Junior Travel Consultant
Posted Updated
Are you interested in becoming a Ticketing Associate and starting your journey in the exciting travel industry? If you have basic GDS knowledge and strong English communication skills, we’d love to get to know you!
Key Responsibilities
- End-to-end ticketing processes (issue, reissue, refund, etc.)
- Respond to customer inquiries with accurate information.
- Keep productivity benchmark and accuracy as per team’s minimum standard
- Carefully follow instructions and pre-established guidelines to perform assigned tasks
- Ensure that all work is processed according to the team’s minimum standard
- Report any issues or system limitations to the direct supervisor
Is this you?
- Fresh graduate - Minimum Bachelor's degree from any major; vocational school graduates in tourism welcome to apply
- Excellent communication skills in English (written and spoken) Excellent analytical and numerical skills
- Prior knowledge in the travel industry and GDS (Sabre, Amadeus, Galileo, etc.) would be beneficial
- Willingness to work at both Central Jakarta and BSD City
- Ability to work flexible hours, including rotating shifts on a 24/7 schedule
Be Part of ATI's Journey
At ATI Business Group, we bring unparalleled knowledge of the travel and hospitality industry to every aspect of our clients' businesses. Through operational expertise, innovative technology, and exceptional talent, we deliver solutions that optimize operations, elevate customer experiences, and accelerate business growth.
Since 2002, we've grown into a global team of 2,000+ professionals, partnering with leading travel and hospitality organizations worldwide. Our people are at the heart of everything we do, helping businesses scale, adapt, and grow while creating meaningful career opportunities along the way.
Join us and help shape the future of travel and hospitality.
As published by lever · 18 questions · 3 written answers
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website, What is your age range?, What gender do you identify as?, Do you identify as a person with a disability?, How do you identify your religion or belief?, Highest Level of Education
Pick from a list (15)
- Which institution did you graduate from? optional
- How would you rate your English proficiency? optional
- Do you have experience working in customer support function?
- Are you experienced with any Global Distribution Systems (GDS)?
- If yes, which GDS platforms have you used? optional
- Do you have experience working in finance-related roles?
- Most roles at ATI require flexibility in working hours as they follow a 24/7 shifting schedule. Are you open to working in a rotating shift arrangement, including nights, weekends, and holidays?
- ATI has seven office locations—five in Harmoni and two in BSD. Are you willing to relocate to any of these locations if required?
- Are you currently an Indonesian citizen (WNI)?
- Do you have a religious affiliation you’d like to share?
- How do you identify your gender?
- If selected, how soon can you join? optional
- Where did you first hear about this job opportunity? optional
- Please indicate if you are currently having from any of the following conditions (tick your answer): optional
- By submitting this form, you acknowledge and agree that ATI Business Group may collect, use, process, store, and retain your personal data for recruitment and hiring purposes, including background verification where necessary. Your data will be handled confidentially and will not be shared with third parties without your consent, except as required by law. Do you consent to the collection and processing of your personal data for recruitment purposes?
Written answers (3)
- If you choose others, please specify optional
- What is your current Gross salary (in IDR)?
- What is your expected Gross salary (in IDR)?