Junior Travel Consultant

Open 22d
This position is no longer accepting applications(closed Jul 23, 2026).
We are looking for a Junior Travel Consultant to assist clients with their travel needs. If you have an interest in the travel industry, basic knowledge of GDS systems, and proficient in English communication skills, we'd love to get to know you.

Responsibilities

  • End-to-end ticketing processes (issue, reissue, refund, etc.)
  • Respond to customer inquiries with accurate information.
  • Keep productivity benchmark and accuracy as per team’s minimum standard
  • Carefully follow instructions and pre-established guidelines to perform assigned tasks
  • Ensure that all work is processed according to the team’s minimum standard
  • Report any issues or system limitations to the direct supervisor
  • Qualifications

  • Fresh graduate - Minimum Bachelor's degree from any major; vocational school graduates in tourism welcome to apply
  • Excellent communication skills in English (written and spoken) Excellent analytical and numerical skills
  • Prior knowledge in the travel industry and GDS (Sabre, Amadeus, Galileo, etc.) would be beneficial
  • Willingness to work at both Central Jakarta and BSD City
  • Ability to work flexible hours, including rotating shifts on a 24/7 schedule
  • Be Part of ATI's Journey

    At ATI Business Group, we bring unparalleled knowledge of the travel and hospitality industry to every aspect of our clients' businesses. Through operational expertise, innovative technology, and exceptional talent, we deliver solutions that optimize operations, elevate customer experiences, and accelerate business growth.

    Since 2002, we've grown into a global team of 2,000+ professionals, partnering with leading travel and hospitality organizations worldwide. Our people are at the heart of everything we do, helping businesses scale, adapt, and grow while creating meaningful career opportunities along the way.

    Join us and help shape the future of travel and hospitality.