Juvenile Detention Counselor Supervisor

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Equal Access to Civil Service Testing

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov. For more information, go to: www.phila.gov/humanrelations

The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodation for candidates with documented medical or religious reasons. Candidates may request accommodation for a Civil Service examination by contacting the Office of Human Resources (OHR) at 215-686-2350 or by email at janine.labletta@phila.gov. The accommodation process is interactive and requires cooperation and communication between the applicant and OHR. Decisions will be made on a case-by-case basis using the required documentation that is submitted. Requests are to be made in a timely manner prior to the scheduled date of the Civil Service examination.

Only an on-line application will be accepted for this exam. Paper applications will not be accepted.

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This is youth custody and counseling work supervising a group of subordinates engaged in providing security, counseling and residential care to youths in a detention facility. An employee in this class is responsible for a wing in the detention living area or other areas, such as gym, school rooms, or cafeteria. Employees monitor the interaction of subordinate staff and youths to ensure that security and discipline are maintained and that constructive counseling of youths is provided by subordinates. Employees are in direct contact with staff and/or residents in area of responsibili­ty at all times. Assuring that activities in a wing or area of responsibility conform to mandated State, American Correctional Association, departmental and divisional regulations, policies and standards mandated, are of major significance to the work.

Work is performed under the general supervision of a higher-level youth detention superior.

CONTACT INFORMATION

The analyst responsible for reviewing applications and additional documentation for this job opportunity is

For all other inquiries please contact Customer Service at215-686-0880 or email hrhelpdesk@phila.gov

Please note the application review and assessment process takes about 30 to 40 days. The Office of Human Resources is responsible for this process. It can take another 30-60 days for the interview process depending on the position you are applying for and your position/rank on the eligible list used by departments. The hiring department, not the Office of Human Resources, is responsible for this process.

Please note the Office of Human Resources offers Zoom information sessions once per month for candidates to learn more about the hiring process for City careers and connect with our team. The schedule and link for the Zoom can be found at the link below.

Info Session Registration link

ELIGIBLE LIST

DEPARTMENTAL-ONLY PROMOTIONAL: Only a departmental promotional eligible list for the Department of Human Services will be established as a result of this examination.

Candidates who pass the exam and are placed on the civil service list will be retained on the list for a minimum of one year and a maximum of two years after the establishment of the Eligible List.

PREFERENCE FOR PHILADELPHIA RESIDENTS

Candidates who have maintained a bona fide residence in Philadelphia for at least one year prior to the date of the civil service examination shall have priority over all other people receiving an identical test score.

To receive such preference, candidates must respond to the question regarding residence later in this form. The response on this application will be used to determine eligibility for preference for residents. Documentation of residence may be required if there is any question as to whether you meet the residency preference requirements.

If an applicant does not respond to the appropriate residence question, it will be assumed that the applicant does not qualify for residence preference. Eligibility for residence preference must be determined by the date of the test administration. No requests for residence preference will be granted after the test administration.

An Eligible List will be established the week of November 16, 2026. Please note that this date may change.

In accordance with Civil Service Regulation 9.091B, candidates will have 30 days after the results have been mailed to review their test and to file appeals to the key answers. Call 215-686-0880 if you wish to schedule a Test Review.

HighSchool/GED

The following statement represents the minimum training and experience standards which will be used to admit or reject applicants for tests.

ANTICIPATED ELIGIBILITY
Candidates who meet all eligibility requirements within 6 months of the application deadline (April 11, 2027) will be admitted to this examination. Successful candidates will be placed on the eligible list but may not be hired or promoted until all requirements have been satisfied.

1. CIVIL SERVICE STATUS:

Presently employed by the City of Philadelphia with permanent Civil Service status in the Department of Human Services with a performance rating of Satisfactory or higher.

AND

2. EDUCATION:

Completion of 60 credit hours of study at an accredited college or university.

AND

3. GENERAL EXPERIENCE:

Two years of experience counseling, teaching, supervising or directing groups of youths.

AND

4. SPECIFIC EXPERIENCE:

Two years of experience as a Juvenile Detention Counselor 2 or equivalent.

Any equivalent combination of education and experience determined to be acceptable by the Office of Human Resources that has included the specific experience described above.

NOTE: Employees in the Juvenile Detention Counselor Series of classes with permanent civil service status hired under the waiver effective October 1st, 2022, under PA Code, Chapter 3800 CHILD RESIDENTIAL AND DAY TREATMENT FACILITIES are not required to have the 60 college credits.

NOTE: Child Protective Service Law requires FBI criminal history background check as well as the Pennsylvania State Police criminal history background check and Pennsylvania child abuse background check as a condition of initial employment to the class and during tenure of employment.

NOTE: If the FBI/Pennsylvania State Police criminal background checks reveal the existence of a disqualifying offense, additional documentation must be submitted as required by the City of Philadelphia to determine eligibility for appointment to or continued employment in the class under the Child Protective Services Law.