Property Management Field Operations Manager

Key Responsibilities

Field & Vendor Management

• Oversee landscaping, maintenance, and exterior service vendors
• Conduct quality assurance inspections and manage corrective actions
• Lead seasonal planning and field operations initiatives

Compliance Oversight

• Provide oversight and direction for the community compliance program
• Review violation trends and determine enforcement actions, including fines when applicable
• Ensure consistent enforcement aligned with governing documents

Builder & Development Coordination

• Serve as the primary point of contact for builder compliance matters
• Coordinate inspections and corrective actions related to development activity
• Review and act on builder violation documentation provided by the Field Compliance & Operations Coordinator

Leadership & Team Development

• Supervise and mentor the Field Compliance & Operations Coordinator
• Provide training, direction, and performance feedback
• Ensure operational continuity during peak seasons and planned absences

Additional Responsibilities

• This job description is intended to outline the primary duties and responsibilities of the position and is not intended to be all-inclusive
• As a management role, the employee may be required to perform other duties, assume additional responsibilities, and support business needs as assigned

Qualifications

• Strong background in property management, field operations, or HOA management
• Vendor management and compliance experience
• Leadership experience with direct reports
• Ability to balance field presence with administrative oversight

Physical Requirements

• Ability to work in extreme temperatures and high-pressure kitchen environments
• Ability to stand and walk for extended periods
• Ability to lift/pull up to 25 lbs. regularly and up to 55 lbs. occasionally
• Requires manual dexterity for equipment operation and the ability to perform repetitive motions, bending, climbing, and lifting
• Must possess full range of vision, hearing, and communication abilities

Travel

• This position requires a successful candidate to have a valid Ohio Driver’s license. The successful candidate would have to provide proof that s/he has a valid driver’s license upon being hired.

Our attractive compensation package includes medical, dental, vision, life, 401k with match, STD/LTD, vacation, PTO, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers.

Jerome Village & Northstar Communities are managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.