客戶服務代表 Customer service representative
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Description
- 每週管理客戶缺貨報告。
- 協助銷售團隊管理客戶出貨前和出貨後事宜。
- 支援並推動客戶BIM專案中與保稅件履行相關的保稅約束報告所產生的需求。
- 根據需要管理客戶入口網站更新和自訂報告。
- 在未來系統中更新客戶生產變更需求，以最佳化庫存計畫。
- Weekly management of the Customer backorder report.
- Work and assist the Sales team in managing their Customer pre & post shipment.
- Support and drive the requirements generated by Customer Bond Constraint Report related to fulfillment of bonded parts in their BIM program.(If applicable)
- Manage customer’s portal update and customized report if required.
- Update customer production change requirement within Future System to optimize inventory planning.